Christopher’s Cake Shop respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information that is necessary to process your orders and provide our services, including:

• Name, contact details, and payment information
• Order history and preferences
• Email address (for order confirmations and optional marketing)
• Delivery or collection details

2. How We Collect Information

We collect information directly from you when you:

• Place an order online, in-store, or via our mobile app
• Contact us via email, phone, or social media
• Sign up for newsletters, promotions, or loyalty programs

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate about your orders, products, or services
• Improve our products, services, and website experience
• Send promotional offers or newsletters (if you have opted in)

4. Disclosure of Personal Information

We may share your personal information with trusted third parties who assist us in operating our business, such as:

• Payment processors
• IT and website service providers
• Delivery partners (where applicable)

These providers are required to protect your information and only use it for the purpose it was disclosed.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely using trusted systems with restricted access.

6. Access and Correction

You may request access to your personal information or ask us to correct it if it is inaccurate by contacting us at any time using the details below.

7. Cookies and Website Analytics

Our website may use cookies to improve your experience and collect non-identifiable data about browsing activity. You can disable cookies in your browser settings, but this may limit website functionality.

8. Marketing Communications

You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

9. Contact Us

Christopher’s Cake Shop

Email: hello@christopherscakeshop.com.au

Address: Unit 4/71a Rhodes Street, Hillsdale NSW 2036

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.